In the two previous posts on managing difficult people and involving the 12 steps in preparation and planning we discussed the first 4 steps in dealing with difficult people like this. You can read other difficult people blog posts.
Now let us consider some further steps for you in managing those difficult people that are in your life either at work or in your personal sphere. Let us look at Steps 5 and 6.
STEP 5 IN STAYING AS VERY OBJECTIVE AS YOU CAN
Set yourself a goal in managing people that you find difficult, frustrating, anxiety-producing and stressful. Aim to be as objective as you possibly can. Work on removing as much subjectivity as you can in handling these people. The truth is that the more subjective you are, then the more emotional you will be. Once you do become highly subjective and emotional then you are no longer able to really think or act clearly. So aim to stay in control of your emotions and remain objective by trying to look at the facts, not your emotional reactions to that person and situation.
STEP 6 IN REMAINING CALM AND PROFESSIONAL
In truth, remaining objective and unemotional is not easy to do. But part of the process in your planning and preparation in managing difficult people is to stay as calm and collected as possible. To help you remain objective it really helps if you think of yourself as a cool, calm and collected professional. Not a cold and heartless one. But calm and professional in how you handle other people at work and in your personal life.
MORE IDEAS TO COME IN HANDLING DIFFICULT PEOPLE
There are more ideas to come. In our next post we will discover two more steps from the 12 steps for you in your working and personal life and managing difficult people. If you have comments or thoughts from your own experience in dealing with difficult people then add your comments below.