Dealing with People in a team-based setting is an important part of people working effectively together. Often teams do not consider what strategies and techniques actually help the team and team members grow and become even more effective.
INTERPRETING TEAM MEMBERS AS BEING DIFFICULT PEOPLE
It is interesting that members of some teams can be seen by other members in their team as being very frustrating and difficult people to work with.
This can sometimes come about because these team members are likely to ask two questions that disturb the status quo. Yet asking these questions is not about dealing with difficult people in the team.
No! It can be these two questions that are asked by those people that continue to help the team grow and prosper. These questions are vital to effective team development and yet can cause great conflict, discussion and debate. And those team members asking these two questions can be treated as difficult people in the workplace.
TWO MOST IMPORTANT TEAM QUESTIONS TO ASK
Now, what do you think are the two questions that these team members ask and that the most effective teams should ask themselves? Every six and twelve months the most effective teams revisit these two questions in relation to how they are operating. Then they tweak, change, alter and then adapt what they are doing in response to these questions. Here the two questions…
> The WHY question. Why are we doing it this way? and
> The WHAT question. What if we did it differently?
THE IMPORTANCE OF CONTINUAL IMPROVEMENT AND SUCCESS
Having run and facilitated thousands of workshops on dealing with difficult people and also on team building it is important that people are not misjudged. Asking these two questions will result in discussion and often disagreement but not asking these questions means that teams can stagnant. Ensuring these questions are asked results in continual improvement and ongoing team success.
So make sure if you are part of a team, that the whole team regularly takes the opportunity to ask and revisit these two vital questions.
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